We believe in the power of community and compassion. That's why we proudly donate $1 from every purchase to the ‘Petfinder Foundation’ to help shelter pets find loving homes. Every item you purchase not only celebrates your pet but also helps others in need. Together, we can make a lasting difference!❤️
We understand the connection between pets and their parents
We pride ourselves on embroidering on the comfiest clothes!
We work to protect and place shelter pups in homes with loving parents.
Follow our page to unlock 10% off! Use code P10 to rock your 'Wear Your Pet Close to Your Heart' gear.
We're dedicated to creating products that bring joy to people, comfort to pets, and care for the planet.
Our mission is to make life better for families, their furry companions, and the world we all share.
Thousands of customers choose pawaviva with confidence.
We're always eager to help if you have any issues with your order.
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Yes!
Each digital silhouette is custom-made based on the photo you provide. We've embroidered everything from horses to kittens and bunnies. If you have a special request, feel free to reach out to our support team before placing your order—we’re happy to help!
If You Followed Our Photo Guidelines, Then Yes Your Photo Is Very Likely Good Enough To Use.
• Make Sure The Photo Is Taken In Good Lighting (Outdoor Daylight Is Best)
• Try To Take The Photo At Eye Level With Your Pet
• They Don't Need To Be Looking At The Camera
• Try To Get A Close Up So We Can See Your Pet's Unique Features
• Make Sure The Photo Is Not Blurry And High Resolution ( 1.5 Mb + )
• Make Sure No Features (E.G. Ears!) Are Out Of Frame - We Can't Add Them If They Aren't In The Original Photo
• Ensure That The Fur Color In The Photo Is Not Affected By Bad Lighting. If The Fur In The Photo Is Not Accurate To Real Life, The Fur In The Design Won't Be Either
To Ensure The Quality Of Your Product, Please Submit Original Photos, Don't Use Screenshots - Cropped Out Photos, Etc ( Just Use These In Case You Have No Other Options )
First, choose products you love and enjoy customizing them. When you're ready, hit "Checkout."
Enter the shipping details where you can reliably receive packages. Choose a suitable payment method and complete your order.
That's it! We'll take care of the rest for you. 😊
Once you place your order, there will be a 2-3 day processing period followed by a 5-15 day shipping period.
In total, it can take anywhere from 1-3 weeks to receive your items. The duration depends on the shipping method and the destination country.
Delays may occur due to Holidays and/or any unforeseen events such as flood or typhoon. Please do note as well that custom inspections can be a factor during shipment.
You can track your order shipping status here: xxxx
Track your order using your email and the full name on the order or the tracking number. Please note that tracking information will appear only after the order has shipped. If the order hasn't shipped yet, the page may be blank. Don't worry, your order will be on its way soon!
If there are no updates after a while, please contact our Support team by clicking the Help button at the bottom right corner or emailing us at service@pawaviva.com.
